This job ad has been posted over 40 days ago...
7
applicants
Drafter
at Debt Free Direct in Adlington, Lancashire
Company Summary
We handle enquiries from thousands of people each month and our services have helped thousands of people to regain control of their financial lives. We continuously campaign to have the whole debt industry regulated more tightly to protect consumers.
We offer independent advice, completely free of charge, to anyone who wants it. That's how we aim to sustain our vision of being the UK's leading provider of advice and solutions to over-indebted consumers.
Based in Adlington, Lancashire we have enjoyed a sustained period of successful growth and profitability providing best advice and a full range of practical solutions in the debt solutions market.
Our standards are high and we aim to recruit the best calibre candidates who will grow and develop as the company develops.
Candidate Summary
We are looking for a bright enthusiastic individual who will assess potential client cases referred by call centre Specialist. They will have a keen eye for detail, a great customer approach and the ability to work to targets and some experience working in a call centre or financial industry is an advantage.
Role Summary
To assess potential IVA cases as referred by the Debt Advisors, verify existing information and collect further information and documents from the client as required (this will require the use of telephone, letter writing and/or email) and to draft proposals, appendices and nominees reports for review by DFD’s Review Team.
Personal Qualities
• Experience of working in a client focused environment, providing a professional, knowledgeable and friendly telephone service.
• Technical competence – previous experience of working with computerised information recording systems and email.
• A high standard of computer literacy, numeracy, grammatical and verbal skills.
• Flexible approach to working practices and shifts.
• Team player – enjoys working as part of a team yet is self-motivated.
• Enthusiastic, positive and “can-do” attitude towards work.
• Ability to work under pressure and within a target related environment.
Specific Skills
Essential (these will be assessed)
• Mature and stable personality
• Intermediate user of Microsoft Excel
• Facilitation Skills
Preferred
• Intermediate user of Microsoft Word & Outlook
Job Details
• Successful candidates will be based in Fairclough House, Adlington
• Salary for the role £14,000 – however this position offers a salary banding with potential to increase to £16,000
• Salary will be £500 less the agreed salary during the probationary period – typically three months
• Holidays – Up to 25 days plus 8 public holidays
• Up to 3% matched contributory Pension Scheme
• Save as You Earn Scheme
• Buy & Sell Annual Leave Scheme
• Free Car Parking
• Free Internet Access
• On-Site Canteen
• Generous Bonus Scheme
• Free Life Assurance
• Childcare Vouchers
• Employee Discount Scheme
• Free Hot Drinks
• Corporate Gym Membership
• Cycle to Work Scheme
• Loyalty Awards
• Bright, Modern, A/C Offices
• Contracted hours of work – 37.5 hours per week. Shifts include occasional Saturdays.
For further information on this role please contact HR on 0845 296 0161 or email careers@debtfreedirect.co.uk
We handle enquiries from thousands of people each month and our services have helped thousands of people to regain control of their financial lives. We continuously campaign to have the whole debt industry regulated more tightly to protect consumers.
We offer independent advice, completely free of charge, to anyone who wants it. That's how we aim to sustain our vision of being the UK's leading provider of advice and solutions to over-indebted consumers.
Based in Adlington, Lancashire we have enjoyed a sustained period of successful growth and profitability providing best advice and a full range of practical solutions in the debt solutions market.
Our standards are high and we aim to recruit the best calibre candidates who will grow and develop as the company develops.
Candidate Summary
We are looking for a bright enthusiastic individual who will assess potential client cases referred by call centre Specialist. They will have a keen eye for detail, a great customer approach and the ability to work to targets and some experience working in a call centre or financial industry is an advantage.
Role Summary
To assess potential IVA cases as referred by the Debt Advisors, verify existing information and collect further information and documents from the client as required (this will require the use of telephone, letter writing and/or email) and to draft proposals, appendices and nominees reports for review by DFD’s Review Team.
Personal Qualities
• Experience of working in a client focused environment, providing a professional, knowledgeable and friendly telephone service.
• Technical competence – previous experience of working with computerised information recording systems and email.
• A high standard of computer literacy, numeracy, grammatical and verbal skills.
• Flexible approach to working practices and shifts.
• Team player – enjoys working as part of a team yet is self-motivated.
• Enthusiastic, positive and “can-do” attitude towards work.
• Ability to work under pressure and within a target related environment.
Specific Skills
Essential (these will be assessed)
• Mature and stable personality
• Intermediate user of Microsoft Excel
• Facilitation Skills
Preferred
• Intermediate user of Microsoft Word & Outlook
Job Details
• Successful candidates will be based in Fairclough House, Adlington
• Salary for the role £14,000 – however this position offers a salary banding with potential to increase to £16,000
• Salary will be £500 less the agreed salary during the probationary period – typically three months
• Holidays – Up to 25 days plus 8 public holidays
• Up to 3% matched contributory Pension Scheme
• Save as You Earn Scheme
• Buy & Sell Annual Leave Scheme
• Free Car Parking
• Free Internet Access
• On-Site Canteen
• Generous Bonus Scheme
• Free Life Assurance
• Childcare Vouchers
• Employee Discount Scheme
• Free Hot Drinks
• Corporate Gym Membership
• Cycle to Work Scheme
• Loyalty Awards
• Bright, Modern, A/C Offices
• Contracted hours of work – 37.5 hours per week. Shifts include occasional Saturdays.
For further information on this role please contact HR on 0845 296 0161 or email careers@debtfreedirect.co.uk
Published at 01-10-2009
Viewed: 748 times
Viewed: 748 times